Key Contract Terms to Understand
| Term | What it means | Watch out for |
|---|---|---|
| Minimum term | How long you're locked in (typically 3, 6, or 12 months) | 12-month terms at Les Mills and Anytime Fitness |
| Notice period | How much warning you must give before cancelling | Some gyms require 30–60 days notice ON TOP of the minimum term |
| Joining fee | One-off sign-up cost ($0–$149) | Non-refundable if you cancel within cooling-off period |
| Direct debit authority | You authorise fortnightly or weekly payments | Hard to stop without gym confirming cancellation first |
| Price review clause | Gym can increase fees annually | Often buried in fine print — check the percentage cap |
| Transfer clause | Whether you can transfer contract to another person | Useful if you want to exit — some gyms allow free transfer |
How Minimum Terms Work
Price Increase Clauses
Direct Debit: Your Rights
- Do not cancel your direct debit without first getting written cancellation confirmation from the gym.
- If you cancel your direct debit without gym approval, they can send you to a debt collection agency.
- Your bank can dispute direct debits on your behalf if you believe they're unauthorised — but only after the gym has been notified.
- Always keep email records of all cancellation requests.
- If you're in a dispute, the Disputes Tribunal NZ handles claims under $30,000 for a small fee.
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