How do I cancel my Les Mills NZ membership?

Log into the Les Mills member portal at lesmills.co.nz and submit a cancellation request, or complete a cancellation form at your home club. The minimum term is 3 months; after that you can cancel with 14 days notice.

What is the notice period for Les Mills NZ?

14 days written notice after your 3-month minimum term is complete. Submit through the member portal or in person at your club.

Can I cancel Les Mills NZ before 3 months?

Yes, but you'll typically need to pay out the remaining weeks of your 3-month minimum term. Medical conditions, relocation, or financial hardship may be grounds for waiver — contact your club directly.

How to Cancel Les Mills NZ Membership

Les Mills NZ Cancellation — Quick Summary

Factor	Details
Minimum contract	3 months
Notice period	14 days written notice (after minimum term)
How to cancel	Online via member portal or in person at club
Early exit fee	Remaining weeks of minimum term (3-month period)
Cancellation after contract	Cancel any time with 14 days notice
Direct debit	Cancel only after written confirmation from Les Mills

Step 1 — Check Your Minimum Term

Les Mills requires a 3-month minimum. If you've been a member for less than 3 months, you'll need to either pay out the remainder or wait until the minimum term expires. Log into the Les Mills member portal or call your club to confirm your start date and when your minimum term ends.

Step 2 — Submit Your Cancellation

Les Mills offers two ways to cancel: 1. **Online**: Log into the Les Mills member portal at lesmills.co.nz, navigate to your membership settings, and submit a cancellation request. 2. **In person**: Visit your home club and complete a cancellation form with a staff member. Email or phone cancellations are not typically accepted as formal notice — use the portal or complete a form in person. Always get written confirmation of your cancellation request.

Step 3 — Notice Period

Once your 3-month minimum term is complete, Les Mills requires 14 days written notice to cancel. This means you'll be charged for approximately 2 more weeks after submitting your cancellation. Plan your timing accordingly — if you want to stop paying on June 30, submit your cancellation around June 16.

Step 4 — Get Confirmation

Wait for written confirmation from Les Mills that your membership has been cancelled and your final payment date. Do not cancel your direct debit before this confirmation arrives. Once you have the confirmation and your final payment has processed, cancel the direct debit through your bank.

Cancelling During the Minimum Term

If you want to cancel before your 3-month minimum term is up, you'll typically be required to pay the remaining weekly fees for that period. Les Mills may waive this in specific circumstances: - **Medical / injury**: With a doctor's letter confirming you cannot exercise. - **Significant relocation**: Moving to an area with no Les Mills club. - **Financial hardship**: At management discretion. Contact your club's membership team directly to discuss your situation — outcomes can vary.

Les Mills NZ — Suspending vs Cancelling

If you're going overseas, injured, or having a quiet period financially, Les Mills allows membership suspension for a weekly fee (typically $5–$7/week instead of your full weekly rate). This pauses your membership without cancelling it — useful if you plan to return. A suspension is not the same as cancellation — your direct debit will continue at the reduced rate. Ask your club for current suspension terms.

Mistakes to Avoid

Cancelling your direct debit before formal cancellation is confirmed — leads to a debt balance
Trying to cancel by email or phone rather than through the portal or in person
Not accounting for the 14-day notice period in your timing
Assuming suspension equals cancellation — they're different
Not getting written confirmation — always request a cancellation confirmation email

🎯